Shipping PeacePurr to Your Door
Here you’ll find information about order processing, shipping times, delivery areas, tracking, and what to do if something goes wrong along the way.
What to Expect
For most orders after payment is confirmed.
Estimated after your order has been processed and shipped.
Free standard shipping within eligible U.S. shipping areas.
International shipping is not currently available.
Order Processing
Most orders are processed within 1–2 business days after payment is confirmed.
Orders are generally processed Monday through Friday, excluding weekends and major holidays. Processing may take slightly longer during promotions, product launches, holidays, or other high-volume periods.
Where We Ship
PeacePurr currently ships to customers within the United States.
International shipping is not available at this time. If our shipping coverage changes in the future, updated information will be posted on our website.
Estimated Delivery Time
Standard U.S. shipping is estimated to arrive within 3–7 business days after your order has been processed and shipped.
Delivery dates are estimates rather than guarantees. Carrier delays, weather, holidays, address issues, and other circumstances outside our control may affect delivery times.
Shipping Rates
PeacePurr offers free standard shipping on orders of $50 or more within eligible U.S. shipping areas.
For orders under $50, the applicable shipping charge and available delivery options will be shown at checkout before your order is placed.
Order Tracking
Once your order ships, we’ll send a shipping confirmation email with tracking information.
Please allow approximately 24–48 hours after shipment for carrier tracking information to begin updating.
If Something Needs Attention
Address errors, missing packages, and damaged shipments may require a little extra information so we can help review what happened.
Check Your Address Before Ordering
Please make sure your shipping address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. We’ll review the order status and help where possible before it is processed or shipped.
Can’t Find Your Package?
If tracking shows your order as delivered but you cannot locate it, check your delivery area, household members, neighbors, and the carrier first.
If the package is still missing, contact PeacePurr Customer Care with your order number and tracking information.
If Your Order Arrives Damaged
Contact us as soon as possible if an item arrives damaged, leaking, punctured, or otherwise affected during shipping.
Include your order number and clear photos or videos of the product and packaging when available.
Need Help With a Damaged or Incorrect Order?
For refund, replacement, or return information, review our Returns & Refund Policy.
Shipping for Subscription Orders
Subscription orders are shipped according to the fixed recurring schedule associated with the subscribed product.
For recurring billing schedules, subscription management, renewals, or cancellation details, please review our Subscription Policy.
View Subscription PolicyContact PeacePurr Customer Care
For questions about shipping, tracking, delivery, or order status, contact our customer care team and include your order number when available.
Contact Customer Caresupport@peacepurr.com