Terms of Service
These Terms of Service explain the rules that apply when you use the PeacePurr website, place an order, create or manage an account, or use our services.
By accessing or using the PeacePurr website or placing an order through it, you agree to these Terms of Service and the policies referenced below. If you do not agree with these terms, please do not use the website or place an order.
Using PeacePurr
You may use the PeacePurr website and services only in accordance with applicable law and these Terms of Service.
When you place an order, create an account, or enroll in a subscription, please provide accurate and current information so we can process your order and provide the services you request.
About PeacePurr Products
PeacePurr™ provides daily wellness support products designed for adult and senior cats.
PeacePurr products are not veterinary medicines and are not intended to diagnose, treat, cure, or prevent disease.
Information on this website is provided for general product, educational, and daily wellness purposes. It is not a substitute for veterinary advice, diagnosis, or treatment. If your cat has a medical condition, is pregnant or nursing, takes medication, or you have concerns about your cat’s health, consult a licensed veterinarian.
Website Use
You agree to use this website only for lawful purposes and in a way that does not interfere with the website, its security, its services, or other users.
You may not attempt unauthorized access, introduce malicious software, interfere with website functionality, use the website for fraud or unlawful activity, or misuse content or services provided through the website.
Product Information
We work to keep product descriptions, ingredient information, directions, packaging images, pricing, and availability accurate and current.
Product packaging, formulas, availability, promotions, and other details may be updated from time to time. When changes are made, we may update the information shown on this website.
Always review the product page, packaging, directions, and feeding guidance applicable to the product you receive. If you notice a discrepancy or have a question before use, please contact PeacePurr Customer Care.
Orders, Pricing & Payment
Prices shown on the PeacePurr website are listed in U.S. dollars unless otherwise stated. Applicable shipping charges, taxes, discounts, and other order details will be shown during checkout where required.
Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order where reasonably necessary because of product availability, incorrect information, pricing or technical errors, suspected fraud, payment issues, or other fulfillment problems.
If an order is canceled after payment has already been collected, any applicable refund will be issued according to the circumstances of the order and the payment method used.
Shipping, Returns & Refunds
Shipping areas, processing times, delivery estimates, shipping charges, and tracking information are described in our Shipping Policy.
Returns, refunds, replacements, and the PeacePurr 30-Day Satisfaction Promise are described in our Returns & Refund Policy.
Subscribe & Save
When you choose a recurring subscription, the applicable product, quantity, price, discount, billing schedule, and delivery schedule will be shown before you complete your subscription.
By completing a subscription order, you authorize recurring charges to your selected payment method according to the subscription terms presented at checkout until the subscription is paused, skipped, changed, or canceled.
Subscription changes should be made before the next billing date. Canceling a subscription stops future renewals but does not automatically cancel an order that has already entered processing, fulfillment, or shipping.
For additional details, please review our Subscription Policy.
Reviews & User Content
If you submit a review, comment, photo, video, feedback, or other content, you remain responsible for the content you submit and represent that you have the right to share it.
You retain ownership of your original content. When you submit content through a feature intended for display or sharing, you allow us to use and display that content as reasonably necessary to operate, communicate about, and promote PeacePurr and our services, subject to applicable law.
We may remove content that is unlawful, fraudulent, clearly false or misleading, abusive, infringing, unrelated to our products or services, or that contains private or confidential information. We do not prohibit or penalize honest consumer opinions simply because they are critical or negative.
Intellectual Property
The PeacePurr™ and Bodixa® names, logos, branding, product presentation, website content, graphics, designs, and other materials are owned by or licensed to the applicable rights holders and are protected by intellectual property laws where applicable.
You may not reproduce, distribute, modify, sell, commercially exploit, or create unauthorized derivative works from protected website or brand content without appropriate permission.
Third-Party Services & Links
Our website may use or link to third-party services, including payment providers, shipping carriers, analytics services, social platforms, and other websites. Those services may be governed by their own terms, policies, and privacy practices, and PeacePurr does not control third-party websites or services.
Disclaimers & Limitation of Liability
We work to provide a reliable website and accurate information, but website access, availability, and third-party services may occasionally be interrupted or affected by circumstances outside our control.
To the fullest extent permitted by applicable law, PeacePurr is not responsible for indirect, incidental, special, or consequential losses arising from the use of the website, website interruptions, shipping delays, or third-party services.
Nothing in these Terms excludes, restricts, or limits consumer rights or other rights that cannot legally be waived or limited.
Privacy
Our collection and use of personal information is described in our Privacy Policy. Please review that policy to understand how information associated with your use of the PeacePurr website and services is handled.
Changes to These Terms
We may update these Terms of Service when our website, products, services, or applicable requirements change.
Your continued use of the website after updated Terms become effective is subject to the updated Terms to the extent permitted by law.
Contact PeacePurr Customer Care
If you have a question about these Terms of Service or a PeacePurr order, our customer care team can help.
support@peacepurr.com